CrowdControlHQ provides monitoring and insight features that allows you to understand the demographics of your online community. Our insight features enable you to discover who is talking about you, what they are saying and where they are.
Buzz monitoring
Listen and respond in real time to what others are saying about your organisation or key topics across blogs, Facebook, Google+, news sites, Pinterest and Twitter.
Hot topic alerts
Receive alerts when when conversation, which includes your chosen key words, increases above a certain level.
Influencer ID
Identify the key people talking about your organisation or any other search criteria. You can even measure their influence and potential reach.
Tag clouds
Illustrate and identify the key words and topics of the community relating to your social media engagement or key word searches.
Usage alerts
Receive alerts when the activity of any of your accounts reaches a low level.
Monitor employee activity
Find out the individual activity of any employee in the system, what they say and who they say it to.