When social media first erupted we recognised that it wasn’t just a channel to be used by Marketing and Comms teams. It was a channel to be capitalised on by the entire organisation.
We saw that organisations wanted to monitor and manage their engagement on social media across multiple social networks. So, we set out to develop an online platform that would allow our customers to have full visibility over their social media accounts, work collaboratively across teams, and manage their reputation on social media.
We developed the first iteration of the CrowdControlHQ platform in 2009, and at the time there were still some non-believers who would say to us “social media will never take off.” Thankfully, we persevered!
As social media has become more mainstream, our software has grown into an all-in-one platform for our customers to effectively manage social media marketing and social media customer service, as well as ensure social media compliance.
Our Client Success Team work with our customers to provide the highest standard of support and help them deliver social media projects that achieve return on investment for their organisation.
Today, we’re very proud to count many of the UK’s best-known brands and organisations as customers that are realising real value from CrowdControlHQ!
James Leavesley | CEO