CrowdControlHQ helps you deliver great brand experiences with engaging social media marketing and exceptional social customer care.
CrowdControlHQ allows you to reach and grow social audiences across multiple networks with social media scheduling, listening and engagement tools.
Easily generate opportunities to engage by publishing content across one or multiple social media accounts.
Easily coordinate activity using intuitive social media planning tools with a shared team calendar view, plus campaign, network and profile filtering.
Get a complete view of your content publishing schedule and work as a team to deliver excellent social media campaigns across multiple networks and accounts.
Easily re-publish content that have already delivered exceptional results by reviewing past campaigns.
Multiple opportunities for engagement, access to image libraries or take photos on mobile device for immediate publishing or scheduling.
Social media is increasingly the channel of choice for people engaging with your brand or business, so you need a platform that makes it easy to engage and respond to each of them.
Monitor, prioritise, assign and engage with customers and prospects across teams to build relationships and drive positive brand experiences.
Work smarter and improve the customer experience using automated alerts and intelligent workflows across multiple teams, locations, channels and accounts.
Monitor all social media account activity via a single dashboard and listen for keyword mentions so you’ll never miss an opportunity to engage with your audience.
Listen to social conversations for brand, product, service, competitor or keyword mentions and personalise your alerts and notifications to keep on top of activity.
Uncover and interact with the topics that matter to your audience to discover new content ideas and opportunities to engage.
When you partner with CrowdControlHQ, you get direct access to our Client Services team whenever you need us.
Our outstanding onboarding and training ensures your team gets up and running quickly and smoothly. We will set up CrowdControlHQ to support how your team is structured and want to work together.
Our Client Services team is available on the phone, e-mail and chat to offer support around feature usage and customising all areas of the CrowdControlHQ platform.
We have developed a modular e-learning programme that be tailored to help you train your users and teams.
We truly value our clients and as part of the CrowdControlHQ user community, you get access to our customer events, training sessions and latest research. Learn from and connect with your peers from some of the best-known brands.
“CrowdControlHQ has empowered our employees to use social media as an effective customer engagement tool. They can promote their local leisure centres by direct video uploads to YouTube from the platform and instant newsfeeds via Twitter or Facebook. At the same time, senior staff members are able to monitor social media activity at all times in a non-intrusive way, manage and mitigate risk and comply with UK law.”
Digital Media ManagerSerco Leisure
