June 2019, Birmingham

Immerse yourself in the power of social told by some of the biggest brands in the UK and award-winning thought leaders.

Event Recap
Inspired Social Speaker Lineup

What is Inspired Social

The Why

With shifting customer expectations, the growing complexity of channels, digital transformation and the pressure to deliver ROI, there have never been more challenges and opportunities for social media. So how do you survive and thrive in today’s social ecosystem?

The What

Inspired Social is the inaugural event by CrowdControlHQ to equip you with the essential skills to empower your organisation’s social strategies. Get inspiration from some of the biggest brands in the UK and award-winning thought leaders and learn how you too can deliver exceptional customer experiences.

The Who

Inspired Social is a one-day event bringing together the brightest minds across Marketing, Comms, Social, Digital, CS and CX, to connect and share challenges, find solutions, and inspire game-changing ideas to take back to your organisation.

Event recap

Welcome & kick-off
James Leavesley, CrowdControlHQ
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How to develop a distinct brand personality and tone of voice for social media success
Hel Reynolds, Social For The People
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Smarter social campaigns: segmenting audiences and targeting content for improved outcomes
Ed Jennings, Thomas Cook
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Lessons learnt from managing social media customer experiences during a crisis
Aiden Bowden & Christine Howles, South Staffs Water
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How to effectively report on social media and do it justice by using data
Sally Hawkesford, SHC Digital
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Defining a killer social media omni-channel strategy
Kirstie Smith, Birmingham City University
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An in-depth look at unique social media campaigns driving awareness and acquisition at scale
Tim Hyde, former LADBible and Social Chain
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Practical tips for keeping well in the digital age
Helen Wadley, Birmingham Mind
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Thanks to our expert speakers

Inspired Social speakers are some of the brightest minds covering all facets of social media for today’s brands.

Christine Howels, Comms Manager at South Staffs Water

Christine Howles

Communications Manager at South Staffs Water

Aiden Bowden, Service Delivery Coordinator at South Staffs Water

Aiden Bowden

Service Delivery Coordinator at South Staffs Water

Edward Jennings, Thomas Cook

Ed Jennings

UK Head of Campaigns, Communication & Events at Thomas Cook

Hel Reynolds

Award-winning Comms & Social Media Trainer, Founder of Social For The People

Tim Hyde

Award-winning Marketer, CMO, and former LADBible and Social Chain

Kirstie Smith

Social Media & Digital Marketing Strategist, Senior Lecturer in Future Media at Birmingham City University

Helen Wadley, Birmingham Mind

Helen Wadley

CEO at Birmingham Mind

Sally Hawkesford

Digital Marketing Consultant at SHC Digital