Energy & Utilities

The Energy & Utility Providers' Social Media Management Platform

See why Energy and Utility providers use CrowdControlHQ to improve the customer experience, deliver exceptional customer care, and keep control of social communications during a crisis.

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Improving the social media customer experience for utilities and energy suppliers

Efficiently monitor inbound social media activity in one place, routing enquiries through to the right teams to ensure quick response times with full audit trails.

Ensure information security compliance and good governance with secure logins, content validation and compliance tools.
Collaborate on content creation and scheduling, with a shared calendar view providing full visibility of upcoming activity across all accounts and networks.
Manage reputation proactively by 24/7 listening with alerts to identify issues before they escalate into a crisis.
Evaluate the impact of outbound content, track response times and team performance handling inbound enquiries with advanced analytics and reporting.
Handle crisis situations with automatic pausing of all scheduled posts to protect your brand reputation from poorly-timed content being posted.

Explore the social media tool for energy and utility teams

Social media scheduling, planning and publishing

Social scheduling, planning and publishing

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Social media collaboration and workflows

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Social media analytics and reporting

Social media analytics and reporting

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“In a crisis or incident, the Conversations view gives you everything all in one place. If I close a conversation it will get re-opened automatically when required. CrowdControlHQ gives us access to all incoming interactions all in one place.”

South Staffs WaterService Delivery

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The complete social media platform for energy and utility suppliers

Request a demo of CrowdControlHQ to discover a better way to serve customers on social
Request A Demo