Healthcare

A Complete Social Media Management Platform for Healthcare Organisations

See how NHS and private healthcare organisations use social media to raise awareness, deliver consistent and quality communications, and improve customer the experience.

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More effective social media communications for healthcare organisations

Provide social media users with secure login details to create and publish new content in a secure and controlled way.
Effectively manage inbound questions and enquiries by automatically routing messages to the right people, and maintain a complete record of all activity.
Protect your brand reputation using smart dictionaries to moderate and control inbound and outbound content across different social networks.
Evaluate the performance of all outbound content and campaigns, and team performance and response times to inbound messages via powerful analytics.
Use social listening to identify customer engagement opportunities, and monitor conversations about the organisation, events or other keywords.
Manage crisis situations by automatically pausing all scheduled content, and allowing the response team to post alerts across multiple accounts.

Explore the social media software for health and medical

Planning & Publishing

Community Engagement

Content Compliance

“We needed a social media management tool to help monitor multiple accounts with ease from one central place, and to enable us to moderate and flag posts that say ‘help’.”

Wiltshire PoliceHead of Media

A complete platform for healthcare social media management

Request a free demo of CrowdControlHQ and discover a new way to improve your social media customer experience.
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