Retail

A Scalable Social Media Platform Built for Multi-Site Retailers

See how UK multi-site retailers use CrowdControlHQ to drive footfall, build brand loyalty and deliver exceptional customer care, whilst managing the risks of social media.

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Taking social media management to the next level for retailers

Maintain central control of social media, while providing local teams with the autonomy to update their own social media profiles and respond to customers.
Listen to social media conversations for brand or product mentions, respond easily and delight customers and prospects.
Handle inbound customer enquiries or complaints effectively as a team, and collaborate to provide fast and accurate responses.
Turn social media metrics and analytics into real insights. Act on opportunities (and challenges) quickly.
Deliver a consistent brand experience across social media accounts and channels with content validation, moderation and compliance checks in place.
Manage the risks of social media and protect your reputation with individual secure logins, content validation and customisable user permissions.

Explore the social media tool for retail marketing and comms teams

Social media scheduling, planning and publishing

Social scheduling, planning and publishing

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Social media engagement

Social community and audience engagement

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Social media analytics and reporting

Social media analytics and reporting

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“Through the adoption of CrowdControlHQ and their flexible e-learning suite we were able to quickly deploy the software and ensure that every one of our stores understood the overall strategy, how content can be tailored for local delivery as well as organisation-wide best practice.”

Nationwide RetailerHead of Social Media

A complete social media platform for multi-site retailers

Request a free demo of CrowdControlHQ and discover a new way to engage and delight customers on social.
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