Social Media Content Compliance
CrowdControlHQ allows you engage in complete confidence knowing that your social media policies will be automatically enforced stopping any content being posted that could cause embarrassment or reputational damage.
Streamlined publishing process
Easy content generation and social media publishing with established and flexible workflows for content approval. Use user level or content specific validation to ensure that you publish content that won't cause embarrassment or reputational damage. It can also be a powerful tool for creating a ‘two sets of eyes’ process for training new employees, and for use in highly-regulated industries.
CrowdControlHQ automatically keeps a complete record of all social media activity, including who posted what content, when, and to whom. It also records all users who validated or even edited content before it was published. The audit trail helps teams identify potential errors and highlight any training requirements.
Our secure policy storage tool allows organisations to stay on the right side of industry regulation. An unlimited number of files can be uploaded, allowing social media policies, guides and plans to be shared easily with all users, and accessed at any time to support social media delivery.
Social media & GDPR
Keep social media activity GDPR compliant with internal governance policies maintaining accurate records of all interactions all stored in the UK. Archiving is important to demonstrate that an organisation has taken the necessary care in ensuring due diligence when delivering enterprise social media.
“Using CrowdControlHQ, we can deliver a highly personalised and interactive service that boosts customer satisfaction and brand loyalty. What is more, a complete audit trail along with advanced security features, enable clients to protect and grow their brand reputation and ensure that compliance regulations are consistently met.”Digital Media ManagerSerco Leisure