For agency social teams, CrowdControlHQ makes light work of managing your client’s social media accounts, content and campaigns with effective collaboration and reporting tools.
Agency-specific social media management software
We understand that each client is different, so you require a software platform that supports how you want to work with each and every one of them.
CrowdControlHQ is flexible and scalable which enables growing teams to collaborate seamlessly using internal notes and custom notifications.
Custom reporting and analytics underpin both internal and client reporting and facilitate the sharing of best practice in just a few easy clicks.
Create social content for one or multiple clients
Streamlined Publishing Processes:
Easy publishing for multiple clients with established and flexible workflows for content approval with both internal agency and client teams.
Comprehensive Monitoring & Engagement:
We have designed our platform around increasing efficiencies for both customer service and community engagement activity. Our integrated social listening can notify you about opportunities for engagement.
Agency & client teams working seamlessly together
Configure CrowdControlHQ around your teams or users and the permissions that they require. Teams or individuals can have access to one or multiple accounts to replicate your internal team structures and your clients’ requirements.
CrowdControlHQ can help you manage two to 2,000 social media accounts. Add more social media accounts as you win more business – CrowdControlHQ scales with you.
Options for Growth:
Set up separate and secure environments for each client if required, with different rules based on how both you and your clients want to work together.
Account-level reports to post-level analytics
Post-level analytics are complemented by high-level infographics to provide the key measurements for day-to-day decision-making and client reporting.
Custom reports can be designed to provide high-level infographics and detailed reports around engagement linked to specific date ranges and individual campaigns comparing both paid and organic content.
Software backed by fanatical service & support
When you partner with CrowdControlHQ, you get direct access to our Client Services team whenever you need us.
Our outstanding onboarding and training ensures your team gets up and running quickly and smoothly. We will set up CrowdControlHQ to support how your team is structured and want to work together.
Our Client Services team is available on the phone, e-mail and chat to offer support around feature usage and customising all areas of the CrowdControlHQ platform.
We have developed a modular e-learning programme that is tailored to help you train your users and teams.
We truly value our clients and as part of the CrowdControlHQ user community, you get access to our customer events, training sessions and latest research. Learn from and connect with your peers from some of the best-known brands.
“CrowdControlHQ allows us to handle multiple clients’ social media channels much more easily. It has significantly reduced the time required for creating reports and has allowed us to concentrate on the important analysis needed to measure social media performance.”Denfield Advertising & MarketingLeanne Villiers, Social Media & Content Manager