Social Media Analytics & Reporting

Content and account performance

Improve your campaign, content and account performance using CrowdControlHQ analytics. Tailored reports show all your social media activity such as reach, clicks, fans, followers and more! The analytics dashboard provides an easy to digest overview of how each account is performing, with the ability to drill down into individual details.

Reporting

View and export a variety of reports, including 1-click reports providing information on a variety of elements including top performing posts and impact of engaged users. Generate custom reports each week, fortnight, or month providing regular updates to help manage and you assess your social media performance and ROI.

Team performance

CrowdControlHQ reporting tools enable you to analyse internal team performance effectively. Measure and reward individuals who are excelling on social media with our key measurements, or highlight areas where further training is required to ensure your audience receive an exceptional customer experience.

Sentiment analysis

Monitor and measure sentiment across your social media accounts to gain insight into your audience and monitor brand perception across your social communities. Our sentiment functionality allows you to build in-depth customer behaviour profiles, which will help develop and build on customer relationships.