CrowdControlHQ is an all-in-one social media management platform trusted by the UK's leading organisations to power their social communications and protect their brand reputation.
Our social media management dashboard gives you and your team the power to manage all inbound and outbound social media activity in one place, at anytime.
Social Customer Service
Delight customers with faster responses to enquiries, and work smarter as a team with a collaborative social customer service platform.
Social Media Marketing
A unified platform for social media marketing.
Social Media Risk & Compliance
The platform of choice for social media risk and compliance.
Social Media For Agency
Social media software built around your agency and your clients.
The success of the @nlcwinter Twitter account showed us the real advantages of social media engagement, and the next step was to start using social media across the entire organization. As more people were asking us questions on Twitter, we started to realise this was a job that had to go beyond the Comms team.Stephen PenmannHead of Corporate Communications & Marketing | North Lanarkshire Council
CrowdControlHQ takes away all the stress associated with managing multiple social media accounts, and the risks of losing accounts when staff members leave and take the login details with them. It also opens up the potential for many more staff members to safely get on-board and engage in social media.Nadine HilliardMedia & Communications Manager | Greenwood Academies Trust
We are looking to continuously improve the customer experience and make it as effortless as possible this means embracing digital media and encouraging a two-way dialogue with our residents – social media is the perfect platform to do this.Emma MorrisonCommunications Business Partner – Digital and Social Media | The Hyde Group
We needed a system to manage all of our social media accounts across RRG Group dealerships and to monitor and view customer enquiries on social media from one single, central platform. We also wanted to be able to plan and schedule sales campaigns centrally, with dealerships then managing them on a local basis.Jade KingstonDigital Marketing | RRG Group
Social Media is a great way to communicate with the public. If we want to get something out urgently, or if there is a major incident like a traffic collision or road closure, we can send out an alert to subscribers by text message or email and post it on Twitter and Facebook. It is used for two-way communication and is so much easier than going to the website or people calling in by phone for updates. It speeds up communication.Caroline JonesDigital and Media Services Manager | Cheshire Fire & Rescue Service